Returns & Exchanges
At Amazon Flex, we want you to be completely satisfied with your purchase, which is why we offer a flexible 30-day return policy for all eligible items. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience from start to finish.
Return Process
- 1.Initiate Your Request
Log into your Amazon Flex account, navigate to your order history, and select the items you wish to return to receive a printable return label.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.
- 3.Drop Off Package
Affix the prepaid shipping label to your package and drop it off at any authorized shipping carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.